Shipping Policy

Our current shipping area is the contiguous 48 United States and Washington, DC. We do not currently ship to Alaska, Hawaii, US territories, military addresses or international destinations.

Enter your full delivery address at checkout to see the options available for your order. If no option appears, or you need delivery to a PO box or another special address, contact us before ordering.

Standard shipping is $8. Qualifying orders of $70 or more are eligible for free Standard shipping. The available shipping option, final charge and applicable taxes are displayed at checkout before payment.

Express shipping is not currently offered. The word “Standard” identifies the shipping service and does not promise an arrival date. For recurring purchases, review the shipping charge disclosed for your subscription; do not assume a promotion on one order applies to future renewals.

Preparing and packing an order happens before the carrier transports it. Any processing or delivery estimate shown with your order should be read together with its stated conditions. Carrier transit time starts after the package is handed over to the carrier.

If you need popcorn for a party, gift or event, contact us before ordering to confirm timing. Please do not assume same-day dispatch or a guaranteed arrival date.

Check the shipping confirmation and order status page for the tracking details supplied for your shipment. Use the email address entered at checkout for order updates. A newly created tracking number may appear before the carrier has scanned the package.

Make sure your delivery address includes any apartment or unit number. Arrange to collect the package promptly after delivery and follow the storage guidance on the product packaging.

If you spot an address mistake, contact us immediately with your order number and the correction. We will check whether it is still possible to update the shipment. Changes are not guaranteed once fulfillment has begun.

If tracking says delivered but you cannot find your package, check the delivery location, household members and any carrier delivery photo, then contact us. For stalled tracking, a returned package, damage or missing items, contact us with your order number so we can review the next step with you. Any proposed reshipping cost will be explained before you agree to it.

Weather, carrier disruptions and other issues can affect delivery estimates. If we cannot ship within the timeframe promised for your order, we will notify you and explain the revised timing and your option to cancel for a refund, as required by applicable law. We will not treat a shipping delay as permission to keep payment for an order we cannot fulfill.

See our Return & Refund Policy for damaged, incorrect or missing items, cancellation requests and approved refunds. Contact us for help even if the carrier marks a package as delivered.